Job Description
Join Louisville Metro Government's dynamic team as a Part-Time Public Services Coordinator. This pivotal role bridges community needs and municipal operations, offering flexible hours (20-25/week) while serving Kentucky's largest city. Ideal for students, career-changers, or those seeking work-life balance without sacrificing impact. Enjoy competitive pay, comprehensive training, and the prestige of public service.
Responsibilities
- Coordinate citizen service requests across 311 channels
- Facilitate inter-departmental communication for public inquiries
- Document case histories in municipal CRM systems
- Assist with community outreach events and public forums
- Prepare compliance reports for state and federal agencies
- Support grant application processes for local initiatives
- Manage digital and physical records per retention policies
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years administrative or customer service experience
- Proficient with Microsoft Office Suite
- Strong written and verbal communication skills
- Ability to handle sensitive information with discretion
- Basic knowledge of Louisville's municipal structure
- Valid KY driver's license (for occasional field visits)
- U.S. citizenship required for government compliance