Job Description
Join the U.S. Department of Veterans Affairs as a Part-Time Veterans Affairs Specialist and make a meaningful impact on the lives of our nation's heroes. This flexible role offers a rewarding opportunity to support veterans with their benefits and healthcare needs while maintaining work-life balance. Our Charlotte facility is committed to providing exceptional service in a collaborative environment.
Responsibilities
- Assist veterans with VA benefits applications and claims processing
- Provide accurate information regarding healthcare programs and eligibility
- Maintain confidential veteran records using VA systems (VBA, VHA)
- Coordinate with healthcare providers for appointment scheduling
- Conduct eligibility screenings for VA benefits
- Process paperwork for disability compensation and pension programs
- Support outreach initiatives for underserved veteran populations
Qualifications
- U.S. citizenship required
- Minimum 1 year customer service experience
- Proficiency in Microsoft Office Suite
- Ability to handle sensitive information with discretion
- Strong communication and problem-solving skills
- Basic knowledge of VA benefits preferred
- Ability to work 20-25 hours per week
- Pass background investigation and fingerprinting