Job Description
Join the Social Security Administration as an entry-level Pension Benefits Specialist and launch your career in public service! We're seeking motivated individuals to help Americans navigate retirement benefits with no prior experience required. Enjoy competitive pay, comprehensive benefits including federal pension plans, and opportunities for growth within one of America's most trusted agencies. Training provided on pension regulations, customer service protocols, and data management systems.
Responsibilities
- Process retirement benefit applications and verify eligibility documentation
- Respond to public inquiries via phone, email, and in-person appointments
- Maintain accurate records in federal pension databases
- Collaborate with senior specialists to resolve complex cases
- Participate in quarterly training on pension policy updates
- Assist with outreach programs for retirement planning education
Qualifications
- High school diploma or equivalent (college preferred)
- Strong attention to detail and data accuracy
- Excellent verbal/written communication skills
- Ability to handle sensitive information confidentially
- Proficiency with Microsoft Office Suite
- U.S. citizenship required
- Pass background investigation