Job Description
Join the Social Security Administration as a Pension Plan Specialist and launch your federal career in Chicago! No experience required—we provide comprehensive training to support retirement security initiatives. Help millions of Americans access their pension benefits while developing valuable skills in federal regulations, data analysis, and client service.
As a cornerstone of our mission, you'll work in a dynamic environment with growth opportunities into pension administration, compliance, and policy analysis. Enjoy competitive benefits, flexible work arrangements, and a supportive team dedicated to your professional development.
Responsibilities
- Process retirement benefit claims and pension applications with precision
- Verify eligibility requirements using federal guidelines and documentation
- Assist beneficiaries with inquiries via phone, email, and in-person appointments
- Maintain accurate records in federal databases and case management systems
- Collaborate with legal teams to resolve complex pension disputes
- Participate in continuous training on pension laws and procedural updates
Qualifications
- High school diploma or equivalent (college degree preferred)
- Strong attention to detail and data accuracy skills
- Excellent written and verbal communication abilities
- Proficiency in Microsoft Office Suite and database systems
- Ability to handle confidential information with discretion
- U.S. citizenship and ability to pass federal background check