Job Description
Join the Social Security Administration as an entry-level Pension Plan Specialist and launch your federal career in public service. This position offers comprehensive training and growth opportunities while directly impacting retirement security for Americans. Work in a collaborative environment with competitive benefits including health insurance, retirement plans, and paid leave. No prior experience required – we seek motivated individuals with strong communication skills and a passion for public service.
Our Tallahassee office provides a supportive workplace culture with mentorship programs and professional development resources. Enjoy Florida's vibrant lifestyle while serving your community through meaningful work that affects millions of lives.
Responsibilities
- Process retirement benefit applications with accuracy and timeliness
- Assist beneficiaries with pension plan inquiries and documentation
- Verify eligibility requirements using federal guidelines
- Maintain confidential records in compliance with privacy laws
- Collaborate with cross-functional teams on case resolution
- Participate in continuous training on pension regulations
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (college degree preferred)
- Strong attention to detail and data accuracy
- Excellent written and verbal communication skills
- Ability to learn federal regulations and procedures
- Proficiency in Microsoft Office applications
- U.S. citizenship required
- Pass background investigation and security clearance