Job Description
Join the Social Security Administration as an entry-level Pension Plan Specialist and launch your career in federal benefits administration. We're seeking motivated individuals to support retirement planning services for federal employees across California. No prior experience required—comprehensive training provided. Enjoy competitive benefits, work-life balance, and the opportunity to serve your community while building a stable career path in public finance.
As a key member of our Fresno team, you'll work in a collaborative environment dedicated to ensuring accurate pension disbursements and retirement counseling. Ideal for recent graduates or career changers looking to enter the federal workforce with growth opportunities into senior pension administration roles.
Responsibilities
- Process and verify federal pension applications using SSA's secure database systems
- Provide retirement counseling to federal employees via phone and in-person appointments
- Update pension records and maintain compliance with federal regulations
- Collaborate with HR departments to resolve pension discrepancies
- Prepare annual pension statements and eligibility reports
- Train clients on retirement planning tools and online benefit portals
- Assist in audits of pension accounts and documentation
Qualifications
- US citizenship required
- High school diploma or equivalent (college degree preferred)
- Basic proficiency in Microsoft Office Suite
- Ability to pass federal background check
- Strong attention to detail and data accuracy
- Excellent communication skills (English/Spanish bilingual a plus)
- Ability to handle confidential information with discretion
- Willingness to complete SSA certification training