Job Description
Join the U.S. Federal Government as an entry-level Pension Plan Specialist and help secure retirement futures for federal employees. No experience required – we provide comprehensive training on pension regulations, compliance protocols, and benefit administration. This full-time position offers competitive federal benefits, pension eligibility, and a clear career advancement path in public service.
As a vital member of our retirement services team, you'll work in a collaborative environment supporting federal employees across Texas and North Carolina. Our commitment to employee development ensures you'll gain specialized expertise in federal pension systems while contributing to meaningful public service.
Responsibilities
- Process and verify pension applications, ensuring compliance with federal regulations
- Assist federal employees with retirement benefit inquiries via phone and email
- Maintain accurate pension records in federal databases
- Collaborate with cross-agency teams on pension policy implementation
- Participate in quarterly audits of pension documentation
- Support outreach programs for retirement planning education
- Prepare reports on pension plan metrics and trends
Qualifications
- High school diploma or equivalent (college degree preferred)
- No prior experience required – training provided
- Proficiency in Microsoft Office Suite and data entry
- Strong attention to detail and organizational skills
- Ability to handle confidential information with discretion
- Excellent written and verbal communication skills
- U.S. citizenship required
- Pass federal background check