Job Description
Join the Social Security Administration as a Pension Plan Specialist and play a vital role in securing financial futures for federal employees. This night shift position offers the opportunity to work with complex pension plans while enjoying competitive benefits and a supportive team environment. Your expertise will directly impact the retirement security of our nation's workforce.
Responsibilities
- Manage and process federal pension plan applications with 99% accuracy
- Conduct eligibility verification for retirement benefits using federal guidelines
- Provide exceptional customer service to night-shift federal employees via phone and secure messaging
- Generate detailed pension projection reports for retirement planning sessions
- Maintain compliance with ERISA and federal pension regulations
- Collaborate with HR departments to resolve pension-related discrepancies
- Document all case activities in secure federal databases
Qualifications
- Bachelor's degree in Finance, Accounting, or related field
- 3+ years of pension plan administration experience
- Federal benefits certification (preferred)
- Proficiency in federal pension systems (e.g., PRIME, BENEFITS)
- Exceptional analytical and problem-solving skills
- Ability to work independently during night shift hours (10 PM - 6 AM)
- Active security clearance or ability to obtain one
- Strong attention to detail and data integrity standards