Job Description
Join a Nationally Recognized Team in Public Service
We are currently seeking a dedicated and detail-oriented Pension Plan Specialist to join our federal division in Milwaukee, Wisconsin. This part-time opportunity offers a unique chance to play a critical role in securing the financial futures of retired federal employees. You will work in a dynamic environment that values precision, integrity, and public service.
As a key member of our pension administration team, you will be responsible for the accurate processing of retirement applications, ensuring compliance with federal regulations, and providing exceptional support to retirees and beneficiaries. If you have a strong background in finance or human resources and are looking for a flexible, meaningful career, we want to hear from you.
Responsibilities
- Process and review pension applications and retirement claims with a focus on accuracy and speed.
- Conduct thorough data entry and verification of employee records to ensure compliance with federal guidelines.
- Communicate complex pension information clearly to retirees and beneficiaries via phone and email.
- Investigate discrepancies in pension calculations and resolve issues in accordance with established policies.
- Maintain strict confidentiality of sensitive financial and personal employee data.
- Collaborate with the HR and Finance departments to ensure seamless integration of retirement systems.
- Stay updated on changes in federal retirement laws and adjust procedures accordingly.
Qualifications
- Minimum of 2 years of experience in pension administration, HR, or financial customer service.
- Strong understanding of federal retirement systems (e.g., FERS, CSRS) is highly preferred.
- Associate degree or Bachelor's degree in Finance, Human Resources, or a related field.
- Excellent verbal and written communication skills with the ability to explain technical concepts to non-experts.
- Proficiency in Microsoft Office Suite and pension management software.
- Ability to pass a federal background check and security clearance.
- Strong attention to detail and ability to manage multiple priorities in a fast-paced environment.