Job Description
Join the Social Security Administration as a Pension Plan Specialist in Milwaukee, WI. This weekend-shift role offers the opportunity to serve federal employees by managing retirement benefits, ensuring compliance with pension regulations, and delivering exceptional customer service. Enjoy competitive federal benefits, flexible scheduling, and the chance to make a meaningful impact in public service.
Responsibilities
- Manage and process federal pension plan applications and retirement claims
- Verify eligibility and calculate benefits according to OPM guidelines
- Respond to inquiries via phone, email, and in-person during weekend shifts
- Maintain accurate records in federal pension databases
- Collaborate with HR teams to resolve complex benefit issues
- Conduct periodic audits to ensure regulatory compliance
- Train junior staff on pension procedures and documentation
Qualifications
- Bachelor's degree in Finance, Business, or related field
- Minimum 2 years of experience in pension/benefits administration
- Federal HR knowledge (preferably OPM or TSP systems)
- Strong analytical skills with attention to detail
- Ability to work independently during weekend shifts
- Proficiency in MS Office and federal databases
- U.S. citizenship and background clearance eligibility