Job Description
We are seeking a dedicated Pension Specialist to join the North Carolina State Government team. This is an excellent opportunity for individuals looking to start a stable career in public service without prior experience. You will play a crucial role in supporting state employees with their retirement and benefits inquiries.
Why Join Us?
- Stability: Join a secure government organization with long-term career growth.
- Benefits: Comprehensive health, dental, and vision insurance.
- Retirement: Access to a robust pension plan and state-sponsored 401(k).
- Work-Life Balance: Standard 40-hour workweek with paid holidays and vacation.
As a Pension Specialist, you will be the first point of contact for state employees navigating the complexities of their retirement plans. If you are organized, detail-oriented, and eager to learn, we want to hear from you.
Responsibilities
- Assist in processing new pension enrollment applications and benefit claims for state employees.
- Conduct research to resolve discrepancies in pension records and ensure data accuracy.
- Provide exceptional customer service via phone and email regarding retirement plan inquiries.
- Maintain accurate and confidential records in strict compliance with state government regulations.
- Collaborate with the HR team to update pension databases and system records.
- Prepare routine reports on pension activity and employee status.
- Participate in ongoing training regarding state pension laws and updates.
Qualifications
- High School Diploma or GED required; Associate’s degree in Finance or Human Resources is a plus.
- Strong organizational skills with a high attention to detail.
- Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Excellent verbal and written communication skills.
- Ability to handle sensitive and confidential information with discretion.
- Willingness to learn new software systems and government procedures.
- No prior experience required; we provide comprehensive on-the-job training.