Job Description
Are you looking for a career that makes a tangible difference in your community? The City of Oakland Police Department is seeking dedicated individuals to join our team as Police Dispatcher Trainees. In this critical role, you will serve as the lifeline between the public and our first responders, ensuring safety and order in the City of Oakland.
We are proud to offer a remote-friendly work environment, allowing you to balance your professional responsibilities with your personal life. As a Dispatcher Trainee, you will undergo comprehensive training to master emergency communication systems, radio protocols, and crisis intervention techniques. This is an excellent opportunity for those with strong interpersonal skills and a desire to serve the public sector.
Why Join Us?
- Competitive salary and comprehensive benefits package.
- Stable, full-time employment with the City of Oakland.
- Hybrid work schedule options available.
- Opportunity for career advancement within the Public Safety sector.
Do you have the composure and focus required to handle high-pressure situations? Apply today to become a vital part of our emergency response team.
Responsibilities
- Receive and accurately process emergency and non-emergency calls via 911 and phone lines.
- Dispatch law enforcement, fire, and medical units to incident scenes using computer-aided dispatch (CAD) systems.
- Maintain constant communication with field units via radio, providing updates and situational awareness.
- Enter and update incident reports, logs, and records in the departmental database with precision and speed.
- Provide information and assistance to the public, including directions and non-emergency resource referrals.
- Monitor surveillance equipment and security feeds to detect potential threats or emergencies.
- Collaborate with other agencies and jurisdictions during multi-agency responses.
Qualifications
- High school diploma or equivalent GED certification required.
- Must possess a valid California Class C Driver’s License and a satisfactory driving record.
- Ability to type at least 35-40 words per minute (wpm) with a high degree of accuracy.
- Strong decision-making skills under pressure and the ability to remain calm in crisis situations.
- Excellent verbal and written communication skills.
- Must be willing to work various shifts, including nights, weekends, and holidays.
- Background check and medical clearance will be required prior to employment.