Job Description
Join Charlotte's frontline public safety team! The Charlotte-Mecklenburg Police Department is seeking dedicated individuals for immediate Police Dispatcher Trainee positions. No experience required – we provide comprehensive training to transform motivated candidates into life-saving dispatch professionals. This is your chance to serve the community while building a stable career in emergency services. Work in a state-of-the-art communications center, handling critical calls that make a real difference. Start your journey tomorrow with competitive benefits, career advancement opportunities, and the pride of protecting Charlotte residents.
Responsibilities
- Answer emergency/non-emergency calls with professionalism and urgency
- Dispatch police/fire/EMS resources using CAD systems
- Maintain accurate logs of all communications and incidents
- Coordinate multi-agency responses during critical incidents
- Provide life-saving instructions to callers in distress
- Operate radio equipment and emergency notification systems
- Adhere to NIMS protocols and departmental procedures
- Complete all required certification training programs
Qualifications
- High school diploma or equivalent (GED accepted)
- Minimum typing speed of 35 WPM (tested during interview)
- Ability to pass background check and drug screening
- Strong multitasking and decision-making under pressure
- Basic computer proficiency with Windows OS
- Clear verbal communication skills in English
- Must be 18+ years old with valid NC driver's license
- Ability to work rotating shifts including nights/weekends