Job Description
Join Jacksonville's elite public safety team as a Police Dispatcher Trainee! We're seeking compassionate professionals with flexible schedules to serve as the critical lifeline between our community and first responders. This trainee position offers comprehensive hands-on training in emergency communications, radio operations, and multi-agency coordination. Enjoy a supportive environment with shift flexibility while building a rewarding career in public safety. No prior experience required – we provide all necessary training!
Responsibilities
- Answer and prioritize emergency/non-emergency calls with calm professionalism
- Dispatch police, fire, and EMS units using CAD systems during critical incidents
- Maintain accurate call logs and incident documentation
- Coordinate multi-agency responses during large-scale emergencies
- Operate radio equipment and computer-aided dispatch (CAD) systems
- Provide crisis intervention and information to callers
- Participate in continuous training drills and scenario simulations
Qualifications
- High school diploma or equivalent (GED)
- Ability to pass background check and drug screening
- Minimum 35 WPM typing proficiency
- Strong multitasking and decision-making skills
- Flexibility to work rotating shifts/nights/weekends
- Basic computer literacy and technical aptitude
- Valid Florida driver's license
- US citizenship or permanent residency status