Job Description
Join Miami's frontline public safety team as a Police Dispatcher Trainee! No prior experience required – we provide comprehensive paid training to launch your career in emergency communications. Work in a fast-paced environment where your quick thinking saves lives. Enjoy competitive pay, excellent benefits, and opportunities for advancement within the nation's largest metropolitan police department.
Why Join Us?
- Comprehensive 12-week paid training program
- Health/dental/vision insurance starting Day 1
- Pension plan and retirement benefits
- Tuition reimbursement for career growth
- Shift differential pay (up to 15% extra)
Responsibilities
- Process 911 and non-emergency calls with precision and empathy
- Dispatch police units using CAD/RMS systems
- Maintain radio communications during emergencies
- Enter/update case information in law enforcement databases
- Coordinate with fire/EMS agencies during multi-agency incidents
- Provide crisis intervention to callers in distress
- Document all interactions per department protocols
- Participate in quarterly emergency simulations
Qualifications
- High school diploma or GED equivalent
- Valid Florida Driver's License (or ability to obtain within 30 days)
- Pass background check, polygraph, and psychological evaluation
- Minimum 40 WPM typing certification
- Basic computer literacy with Windows OS
- Clear speaking voice with strong diction
- Ability to multitask under extreme pressure
- Fluency in English (Spanish bilingual preferred)