Job Description
Join the Phoenix Police Department as a Police Dispatcher Trainee and become the vital link between our community and emergency services. We provide all necessary equipment and comprehensive training to launch your career in public safety. Work in a dynamic environment where your communication skills directly impact lives. Enjoy competitive benefits, career advancement opportunities, and the pride of serving one of America's largest cities. No experience required – we invest in your success!
Responsibilities
- Answer emergency/non-emergency calls and dispatch appropriate resources
- Operate radio systems and computer-aided dispatch (CAD) software
- Enter and maintain accurate incident data in records management systems
- Multi-task during high-pressure situations while maintaining composure
- Coordinate with law enforcement, fire, and EMS agencies
- Provide critical information to field units and the public
- Complete all required training modules and certification exams
Qualifications
- High school diploma or equivalent (GED)
- Valid driver's license with acceptable driving record
- Ability to type 40+ WPM with 95% accuracy
- Clear criminal background and drug-free
- Excellent communication and active listening skills
- Ability to work 12-hour shifts/nights/weekends/holidays
- U.S. citizenship and Arizona residency required
- Pass background investigation and polygraph examination