Job Description
Join the elite San Francisco Police Department as a Police Dispatcher Trainee and become the lifeline of our community. This full-time trainee position offers comprehensive paid training to develop critical emergency communication skills in a dynamic, high-stakes environment. You'll be at the forefront of public safety, coordinating first responders and making split-second decisions that save lives. Enjoy competitive pay, comprehensive benefits, and a clear career path within one of America's most respected law enforcement agencies. No prior experience required—we provide all necessary training!
Responsibilities
- Receive and prioritize emergency/non-emergency calls via 911 and business lines
- Dispatch appropriate police, fire, and medical units using CAD/RMS systems
- Maintain accurate radio communication with field units during critical incidents
- Enter/update incident data in computerized records management systems
- Provide pre-arrival instructions to callers during medical emergencies
- Coordinate multi-agency responses during large-scale incidents
- Operate multiple communication channels simultaneously
Qualifications
- High school diploma or equivalent (GED)
- US citizenship and valid California driver's license
- Ability to pass background check, polygraph, and psychological evaluation
- Typing speed of 40+ WPM with 90% accuracy
- Exceptional communication and active listening skills
- Ability to remain calm under extreme pressure
- Proficient in Windows-based computer systems
- No felony convictions or serious misdemeanors