Job Description
Join the Greensboro Police Department's elite communications team as a Police Dispatcher Trainee. This critical role serves as the lifeline for emergency response operations, connecting first responders with citizens in crisis. We offer comprehensive paid training, career advancement opportunities, and a collaborative environment where your voice saves lives. Start your impactful career in public safety tomorrow with our accelerated onboarding program.
Responsibilities
- Process 911 and non-emergency calls with precision and empathy
- Dispatch police, fire, and EMS units during emergency situations
- Maintain accurate computer-aided dispatch (CAD) records
- Coordinate multi-agency responses during critical incidents
- Operate radio systems and emergency notification equipment
- Provide life-saving instructions via phone during medical emergencies
- Monitor surveillance feeds and alarm systems
Qualifications
- High school diploma or equivalent required
- Ability to pass comprehensive background check and polygraph examination
- Typing speed of 40+ WPM with 95% accuracy
- Proficiency in Microsoft Office and data entry systems
- Exceptional communication and conflict resolution skills
- Ability to remain calm under extreme pressure
- Valid North Carolina driver's license
- No felony convictions