Job Description
Join Houston's elite emergency response team as a Police Dispatcher Trainee! This premier opportunity offers comprehensive training to become the vital communication link between citizens and first responders. Work in a state-of-the-art command center handling 911 calls, coordinating emergency responses, and supporting law enforcement operations. We're seeking motivated individuals ready to build a rewarding career in public safety while making a tangible difference in our community.
Responsibilities
- Process emergency and non-emergency calls with exceptional accuracy and empathy
- Dispatch police officers, fire units, and medical services using CAD/RMS systems
- Maintain detailed call logs and incident documentation
- Provide critical information to field units during active incidents
- Operate multi-channel radio systems and emergency notification equipment
- Adhere to strict confidentiality and HIPAA protocols
- Complete mandatory training programs for certification
Qualifications
- High school diploma or GED equivalent
- Valid Texas driver's license
- Ability to pass background check, polygraph, and psychological evaluation
- Minimum typing speed of 40 WPM with 95% accuracy
- Proficiency in Microsoft Office and computerized dispatch systems
- Exceptional communication and multitasking abilities
- Ability to remain calm under extreme pressure
- No felony convictions or domestic violence charges