Job Description
Join the Omaha Police Department as a Police Dispatcher Trainee and become the vital link between the community and emergency services. This full-time trainee position offers comprehensive training to develop critical skills in crisis communication, multi-agency coordination, and rapid decision-making. You'll operate advanced dispatch systems while supporting public safety across Douglas County. Enjoy competitive pay, comprehensive benefits, and career advancement opportunities within Nebraska's largest law enforcement agency. No prior experience required – we provide all necessary training!
Responsibilities
- Answer emergency 911 calls and non-emergency requests with calm professionalism
- Dispatch police, fire, and medical units using CAD/RMS systems
- Provide life-saving instructions to callers during critical incidents
- Maintain accurate incident logs and communication records
- Coordinate multi-agency responses during large-scale emergencies
- Operate radio systems and communication technology
- Monitor multiple channels simultaneously while prioritizing incidents
- Participate in continuous training and scenario simulations
Qualifications
- High school diploma or equivalent (GED)
- Ability to remain calm under extreme pressure
- Clear verbal and written communication skills
- Basic computer proficiency and typing ability (35+ WPM)
- Pass comprehensive background check and drug screening
- No felony convictions or serious misdemeanors
- Ability to work rotating shifts including nights/holidays
- Valid Nebraska driver's license