Job Description
Join the frontline of public safety! The Greensboro Police Department is seeking motivated individuals to join our elite team as Police Dispatcher Trainees. No prior experience required – we provide comprehensive training to prepare you for this high-impact role. Work in a state-of-the-art communications center, handling emergency calls, coordinating resources, and supporting officers in the field. This is your opportunity to make a real difference in our community while building a stable career with competitive benefits and growth potential.
Responsibilities
- Process emergency and non-emergency calls with speed and precision
- Dispatch police, fire, and EMS units using CAD/RMS systems
- Maintain accurate logs and documentation of all communications
- Provide critical information to officers and first responders
- Operate radio equipment and multi-line phone systems
- Coordinate multi-agency responses during critical incidents
- Adhere to strict confidentiality and protocol standards
Qualifications
- High school diploma or GED equivalent
- US citizenship and valid North Carolina driver's license
- Ability to pass background check and drug screening
- Typing speed of 40+ WPM with 90% accuracy
- Exceptional communication and multitasking abilities
- Ability to remain calm under high-pressure situations
- Basic computer proficiency and willingness to learn specialized software
- Must be available for rotating shifts including nights and weekends