Job Description
Join the Austin Police Department as a Police Dispatcher Trainee and become a vital part of our emergency response team. This accelerated training program equips you with the skills to save lives and maintain public safety. No prior experience required – we provide comprehensive paid training. Enjoy competitive benefits, career advancement opportunities, and the chance to make a real impact in our community. Immediate openings available!
Responsibilities
- Answer emergency and non-emergency calls with speed and accuracy
- Operate computer-aided dispatch (CAD) systems and radio communications
- Provide critical information to first responders during emergencies
- Maintain detailed logs and documentation of all communications
- Multi-task between call-taking and dispatching during high-pressure situations
- Adhere to strict confidentiality protocols and HIPAA regulations
- Participate in ongoing training to enhance technical and procedural knowledge
Qualifications
- High school diploma or GED equivalent
- Ability to pass background check and drug screening
- Typing speed of 40+ WPM (test required)
- Excellent communication and listening skills
- Ability to remain calm under extreme pressure
- Basic computer proficiency
- Valid Texas Driver's License (or ability to obtain within 30 days)
- No felony convictions