Job Description
Launch your career in public safety as a Police Dispatcher Trainee with the Tampa Bay Public Safety Agency! No prior experience is required – we provide comprehensive training to prepare you for this vital role. As the first point of contact during emergencies, you'll be the lifeline connecting citizens with first responders. Join our dedicated team and make a real difference in your community while building a stable career with excellent benefits.
Responsibilities
- Receive and prioritize emergency/non-emergency calls via 911 and administrative lines
- Dispatch police officers, fire units, and medical services with precision and urgency
- Maintain detailed logs of all communications and incidents in CAD systems
- Provide critical information to field units and coordinate multi-agency responses
- Calmly de-escalate callers while gathering accurate incident details
- Operate radio systems, telephones, and specialized emergency software
- Adhere to all FCC regulations and agency protocols
Qualifications
- High school diploma or GED required (college preferred)
- Ability to type 35+ WPM (will be tested during application)
- Clear criminal background check and drug screen
- US citizenship or legal resident status
- Strong communication and active listening skills
- Ability to remain calm under high-pressure situations
- Basic computer proficiency with willingness to learn specialized systems
- Must pass agency's written and psychological examinations