Job Description
Join the elite team protecting Charlotte's communities as a Police Dispatcher Trainee! This accelerated program combines intensive classroom training with hands-on experience in emergency communications. You'll become the vital lifeline connecting citizens with first responders, handling high-stakes situations with precision and compassion. No prior experience required – we provide all necessary training. Start your impactful career in public safety tomorrow!
Responsibilities
- Process 911 and non-emergency calls with speed and accuracy
- Dispatch police, fire, and EMS units during critical incidents
- Maintain detailed call logs and computer-aided dispatch (CAD) systems
- Provide life-saving instructions to callers during emergencies
- Coordinate multi-agency responses during major incidents
- Operate radio systems and specialized communication equipment
- Adhere to strict confidentiality and HIPAA compliance standards
Qualifications
- High school diploma or equivalent (GED)
- U.S. citizenship and valid NC driver's license
- Ability to pass background check and drug screening
- Typing speed of 40+ WPM with 90% accuracy
- Exceptional communication and multi-tasking abilities
- Ability to remain calm under extreme pressure
- No felony convictions or domestic violence charges
- Basic computer proficiency with Windows OS