Job Description
Join Raleigh's elite public safety team as a Police Dispatcher Trainee! This urgent opening offers a unique pathway to a rewarding career in emergency response. As the critical communication hub during crises, you'll save lives while earning competitive benefits and accelerated career growth. No prior experience required—comprehensive training provided. Raleigh offers exceptional quality of life, with vibrant culture, renowned universities, and proximity to beaches and mountains. Apply today to become the calm voice in the storm that protects our community.
Responsibilities
- Process emergency/non-emergency calls with precision and empathy
- Operate CAD/RMS systems to dispatch police units efficiently
- Maintain detailed records of all communications and actions
- Coordinate with multiple agencies during critical incidents
- Provide life-saving instructions to callers during emergencies
- Monitor radio channels and maintain situational awareness
- Adhere to strict protocols for sensitive information handling
Qualifications
- High school diploma or equivalent (GED)
- Ability to pass background check and polygraph examination
- Excellent typing skills (40+ WPM)
- Clear diction and exceptional communication abilities
- Ability to remain calm under extreme pressure
- Basic computer literacy and multitasking aptitude
- Valid NC driver's license
- US citizenship or permanent residency