Job Description
Join the Raleigh Police Department as a Police Dispatcher Trainee and embark on a rewarding career in public safety. We offer flexible scheduling options to accommodate diverse lifestyles while providing comprehensive training to become a vital link in emergency response. This entry-level position is ideal for detail-oriented individuals who thrive under pressure and want to make a tangible impact in our community.
As a trainee, you'll work alongside experienced dispatchers in our state-of-the-art communications center, learning to manage critical incidents with precision and professionalism. The role includes paid training, competitive benefits, and opportunities for advancement within the department.
Responsibilities
- Process emergency and non-emergency calls with accuracy and compassion
- Operate computer-aided dispatch (CAD) systems and radio equipment
- Coordinate resources for police, fire, and medical emergencies
- Maintain detailed logs of all communications and incidents
- Provide clear instructions to callers during critical situations
- Collaborate with law enforcement agencies and first responders
- Adhere to all department protocols and confidentiality standards
Qualifications
- High school diploma or GED equivalent
- Valid North Carolina driver's license
- Ability to pass comprehensive background check and polygraph examination
- Minimum typing speed of 40 WPM with 95% accuracy
- Excellent communication and multitasking abilities
- Ability to remain calm under high-pressure situations
- Basic computer literacy and technical aptitude
- No felony convictions or serious misdemeanor offenses