Job Description
Join the elite team at the Raleigh Police Department and launch your career in public safety! We're seeking motivated Police Dispatcher Trainees to serve as the vital communication link between our officers and the community. This comprehensive training program will equip you with the skills to handle emergency calls, dispatch resources, and maintain critical radio communications during high-stakes situations. No experience required – we provide all necessary training!
As a cornerstone of our operations, you'll work in a state-of-the-art Emergency Communications Center alongside seasoned professionals. Our department offers competitive benefits, career advancement opportunities, and the chance to make a real difference in one of America's most dynamic cities. If you're calm under pressure, an excellent communicator, and passionate about serving others, this is your calling.
Responsibilities
- Process emergency and non-emergency calls with speed and accuracy
- Dispatch police units and emergency services using CAD/RMS systems
- Maintain detailed logs of all communications and activities
- Provide life-saving instructions to callers during critical incidents
- Coordinate with multiple agencies during emergencies
- Operate radio equipment and specialized communication systems
- Adhere to strict confidentiality protocols and department policies
Qualifications
- High school diploma or GED equivalent
- Must pass background check and polygraph examination
- Ability to type 40+ WPM with 90% accuracy
- Valid North Carolina driver's license
- U.S. citizenship and minimum 18 years of age
- No felony convictions or serious misdemeanors
- Exceptional listening and multi-tasking abilities
- Ability to remain calm during high-pressure situations