Job Description
Join Philadelphia's elite emergency response team as a Police Dispatcher Trainee! This remote-friendly hybrid role combines intensive virtual training with on-site practical application at our state-of-the-art dispatch center. You'll be the vital lifeline connecting officers, emergency services, and citizens during critical incidents. Enjoy competitive benefits, career advancement opportunities, and the chance to make a tangible impact on public safety. No prior experience required – we provide comprehensive paid training!
Responsibilities
- Process 911 and non-emergency calls with precision and compassion
- Coordinate police, fire, and EMS resources during emergencies
- Operate CAD/RMS systems and radio communications equipment
- Maintain detailed incident logs and documentation
- Provide critical information to field units via radio and computer
- Multi-task between high-stress situations simultaneously
- Adhere to strict confidentiality and procedural protocols
Qualifications
- High school diploma or equivalent (GED)
- US citizenship and Pennsylvania residency
- Pass background check, drug screen, and psychological evaluation
- Minimum typing speed of 40 WPM
- Strong situational judgment and problem-solving abilities
- Ability to work rotating shifts including nights/weekends
- Basic computer literacy and tech adaptability
- Clear speaking voice and calm demeanor under pressure