Job Description
Join Washington, DC's elite public safety team as a Police Dispatcher Trainee! This urgent opportunity offers comprehensive training to launch your career in emergency communications. You'll become the vital lifeline connecting first responders with citizens in crisis, working in a high-stakes environment where your quick thinking saves lives. Our state-of-the-art facility offers competitive benefits, professional development, and the chance to make a tangible impact on our community. No prior experience required – we provide all necessary training!
Responsibilities
- Process 911 emergency calls with precision and empathy
- Dispatch police, fire, and EMS units using CAD/RMS systems
- Maintain accurate incident documentation and radio logs
- Coordinate multi-agency responses during critical incidents
- Provide pre-arrival emergency medical instructions to callers
- Operate radio equipment and communication technologies
- Adhere to strict confidentiality protocols and HIPAA compliance
- Participate in continuous training and certification programs
Qualifications
- High school diploma or GED equivalent
- US citizenship and DC residency required
- Pass background check, drug screening, and polygraph examination
- Ability to type 40+ WPM with 95% accuracy
- Exceptional communication and de-escalation skills
- Ability to remain calm under extreme pressure
- Valid driver's license with clean record
- No felony convictions or serious misdemeanors