Job Description
Join the New Orleans Police Department as a Police Dispatcher Trainee and become the critical lifeline connecting our community to emergency services. This accelerated training program prepares you to manage high-pressure situations, coordinate emergency responses, and save lives. We offer comprehensive paid training, career advancement opportunities, and the chance to make a tangible impact in one of America's most vibrant cities. No prior experience required – we provide all necessary certifications.
Responsibilities
- Process emergency and non-emergency calls with exceptional speed and accuracy
- Dispatch police officers, fire departments, and EMS units using CAD/RMS systems
- Maintain detailed logs of all communications and incident reports
- Provide crisis intervention and de-escalation techniques during emergency calls
- Operate multi-channel radio systems and maintain radio discipline
- Coordinate resources during major incidents and natural disasters
- Collaborate with local, state, and federal agencies
Qualifications
- High school diploma or GED equivalent
- Valid Louisiana driver's license
- Ability to pass criminal background check and drug screening
- Typing speed of 40+ WPM with 95% accuracy
- Excellent communication and active listening skills
- Ability to remain calm under extreme pressure
- Proficiency in Microsoft Office and basic computer systems
- Must be 18+ years old and a US citizen