Job Description
Join the Miami-Dade Police Department as a Police Dispatcher Trainee and launch your career in public safety! We offer flexible scheduling options to accommodate your lifestyle while providing world-class training in emergency communications. This full-time position includes competitive pay, comprehensive benefits, and the opportunity to become a vital link between citizens and first responders. No prior experience required – we provide all necessary training.
Responsibilities
- Answer emergency and non-emergency calls, assess situations, and dispatch appropriate personnel
- Operate multi-line telephone systems, radio equipment, and computer-aided dispatch (CAD) software
- Remain calm under pressure while providing critical information to callers and field units
- Maintain accurate logs and documentation of all communications and incidents
- Coordinate with other agencies during multi-jurisdictional emergencies
- Adhere to strict confidentiality protocols and HIPAA compliance standards
- Participate in ongoing training to maintain certification and procedural knowledge
Qualifications
- High school diploma or equivalent (GED)
- Minimum 18 years of age at time of hire
- Pass background check, drug screening, and psychological evaluation
- Ability to type 40+ WPM with 95% accuracy
- Fluency in English and Spanish (bilingual candidates strongly preferred)
- Clear speaking voice and excellent communication skills
- No felony convictions or disqualifying criminal history
- Ability to work flexible shifts including nights, weekends, and holidays