Job Description
Join the Lubbock Police Department's elite communications team as an immediate-hire Police Dispatcher Trainee. This critical role serves as the lifeline between citizens in crisis and first responders. We're seeking motivated individuals with exceptional communication skills to handle high-pressure emergency situations while maintaining professionalism and accuracy. No prior experience required—comprehensive paid training provided. Start your impactful career in public safety today with competitive benefits and rapid advancement opportunities.
Responsibilities
- Process emergency and non-emergency calls using CAD/RMS systems
- Dispatch police, fire, and EMS units with precision and urgency
- Maintain accurate radio communication protocols during critical incidents
- Enter and update case information in real-time databases
- Provide crisis intervention and calming guidance to callers
- Coordinate multi-agency responses during large-scale emergencies
- Adhere to strict confidentiality and HIPAA compliance standards
Qualifications
- High school diploma or equivalent required
- Ability to pass background check and polygraph examination
- Valid Texas driver's license with clean driving record
- Typing speed of 40+ WPM with 95% accuracy
- Proficiency in Microsoft Office and data entry systems
- Ability to work rotating shifts including nights, weekends, and holidays
- Clear speaking voice with excellent diction
- No felony convictions or domestic violence charges