Job Description
Are you looking for a career that makes a tangible difference in your community? The City of Cincinnati is seeking dedicated and resilient individuals to join our Police Department as a Police Dispatcher Trainee. In this critical role, you will serve as the vital link between our officers and the citizens they protect. You will receive comprehensive, paid training to become a certified 911 dispatcher, ensuring public safety and operational efficiency in high-pressure situations.
As a Trainee, you will work alongside experienced dispatch supervisors while learning the intricacies of emergency communications. This is a unique opportunity to launch a stable, rewarding career in public service with competitive pay, comprehensive benefits, and significant room for professional growth within the organization.
Responsibilities
- Receive and accurately prioritize incoming emergency and non-emergency calls via radio and telephone systems.
- Dispatch law enforcement, fire, and emergency medical units to incidents based on location, severity, and resource availability.
- Maintain precise and detailed logs of all calls for service, unit responses, and incident reports.
- Provide critical, real-time information to responding officers, including location details, suspect descriptions, and status updates.
- Monitor police department radio frequencies and CCTV systems to assist with unit coordination and traffic management.
- Communicate calmly and professionally with citizens in distress, maintaining composure during high-stress events.
- Assist in the training and orientation of new dispatch personnel as skills are acquired.
Qualifications
- High school diploma or GED equivalent required.
- Must be at least 18 years of age.
- Strong verbal and written communication skills with the ability to speak clearly.
- Ability to type 35-40 words per minute accurately.
- Must possess a valid driver’s license and maintain a good driving record.
- Ability to work rotating shifts, including nights, weekends, and holidays.
- Ability to remain calm and make quick, logical decisions in stressful, high-pressure environments.