Job Description
Join Buffalo's elite emergency response team as a Police Dispatcher Trainee! This high-paying trainee position offers comprehensive benefits, career advancement opportunities, and the chance to make a direct impact on public safety. No experience required – we provide paid training for motivated candidates seeking a dynamic career in law enforcement support.
Responsibilities
- Process emergency/non-emergency calls with exceptional accuracy and compassion
- Operate CAD/RMS systems and multi-channel communication equipment
- Coordinate with police, fire, EMS, and other emergency services
- Maintain detailed incident documentation and radio logs
- Apply crisis intervention techniques during high-stress situations
- Adhere to strict confidentiality and HIPAA compliance protocols
Qualifications
- High school diploma or GED required (college preferred)
- Valid NYS driver's license (minimum Class D)
- Pass background check, drug screening, and psychological evaluation
- Typing speed of 40+ WPM with 95% accuracy
- Ability to multitask in fast-paced environments
- Strong situational judgment and decision-making skills
- U.S. citizenship and residency in Erie County