Job Description
Join Pittsburgh's elite emergency response team as a Police Dispatcher Trainee! This dynamic role is your gateway to protecting our community through critical communication and rapid decision-making. You'll master cutting-edge CAD systems while coordinating life-saving responses across 911 operations. No prior experience? Our comprehensive 12-week paid training program equips you with everything needed to excel. Enjoy competitive benefits, career advancement opportunities, and the profound satisfaction of being Pittsburgh's first line of defense. Apply today to start your journey in public service excellence!
Responsibilities
- Process incoming 911 calls and prioritize emergency responses
- Operate Computer-Aided Dispatch (CAD) systems with precision
- Coordinate resources between police, fire, and EMS units
- Maintain detailed incident documentation and logs
- Remain calm under extreme pressure during critical incidents
- Adhere to strict confidentiality protocols for sensitive information
- Participate in continuous training and scenario simulations
Qualifications
- High school diploma or GED equivalent
- US citizenship and valid Pennsylvania driver's license
- Pass criminal background check and psychological evaluation
- Typing speed of 40+ WPM with 95% accuracy
- Ability to multitask in high-stress environments
- Clear communication skills in English (bilingual a plus)
- No prior felony convictions
- Must complete pre-employment physical exam