Job Description
Join the El Paso Police Department's elite communications team as a Police Dispatcher Trainee! We're seeking motivated individuals to become vital first responders who save lives daily. No prior experience required – we provide comprehensive paid training to launch your career in public safety. Work in a state-of-the-art facility alongside seasoned professionals while serving our vibrant border community. Immediate positions available with competitive benefits and growth opportunities.
Responsibilities
- Process emergency/non-emergency calls and dispatch appropriate police/fire/EMS units
- Operate multi-line telephone systems and radio communications equipment
- Enter and maintain accurate data in CAD and RMS systems
- Provide critical life-saving instructions during medical emergencies
- Coordinate multi-agency responses during critical incidents
- Remain calm under extreme pressure during high-stress situations
- Document all interactions with precision and confidentiality
Qualifications
- High school diploma or equivalent (GED)
- U.S. citizenship and valid Texas driver's license
- Ability to pass background check and polygraph examination
- Typing speed of 40+ WPM with 95% accuracy
- Fluency in English/Spanish (bilingual preferred)
- No felony convictions or domestic violence charges
- Ability to work 12-hour rotating shifts including nights/weekends
- Strong problem-solving and de-escalation skills