Job Description
Join Fresno's elite emergency response team as a Police Dispatcher Trainee! This dynamic role offers comprehensive training to become a certified emergency dispatcher, where you'll be the critical lifeline connecting the public with first responders. Enjoy competitive benefits, career advancement opportunities, and the chance to make a real difference in your community.
Why Join Us?
- PAID 6-month training program
- Comprehensive health/dental/vision plans
- Pension retirement plan
- 12 paid holidays annually
- Tuition reimbursement program
Responsibilities
- Process emergency/non-emergency calls via 911 and business lines
- Dispatch police/fire/EMS units using CAD/RMS systems
- Maintain accurate radio communications with field units
- Enter/update critical information in law enforcement databases
- Provide crisis intervention and pre-arrival instructions to callers
- Coordinate multi-agency responses during critical incidents
- Complete detailed call documentation and incident reports
Qualifications
- High school diploma or GED equivalent
- Minimum 18 years of age
- Valid California driver's license
- Pass background investigation and polygraph examination
- Typing speed of 40+ WPM with 95% accuracy
- Ability to multitask in high-stress environments
- Clear speaking voice and excellent communication skills
- Basic computer proficiency (Windows OS)