Job Description
Launch your career in public safety as a Police Dispatcher Trainee with the Jersey City Police Department! No prior experience required—comprehensive training provided. Be the vital link between our community and emergency services, handling high-pressure situations with professionalism and precision. Join our dedicated team serving Jersey City's diverse population and make a real difference in your community.
Responsibilities
- Receive and prioritize emergency/non-emergency calls via 911 and administrative lines
- Dispatch police, fire, and EMS units using CAD systems
- Maintain accurate radio communications with field units
- Enter and update critical incident data in RMS databases
- Provide clear, calm instructions to callers during emergencies
- Coordinate multi-agency responses during critical incidents
- Adhere to NJSP protocols and departmental procedures
Qualifications
- High school diploma or GED equivalent
- US citizenship and valid NJ driver's license
- Ability to pass background check and drug screening
- Exceptional communication and active listening skills
- Ability to remain calm under extreme pressure
- Basic computer proficiency with willingness to learn specialized software
- Ability to multitask and make critical decisions quickly
- Strong commitment to public service ethics