Job Description
Start your career in public safety with the Portland Police Bureau! We're seeking motivated individuals to join our Communications Division as Police Dispatcher Trainees. This critical role serves as the lifeline between emergency services and the community, handling high-pressure situations with precision and compassion. If you thrive under pressure, possess exceptional communication skills, and want to make a tangible impact, we encourage you to apply today.
Responsibilities
- Process emergency and non-emergency calls using Computer-Aided Dispatch (CAD) systems
- Coordinate with police, fire, and EMS personnel during critical incidents
- Maintain accurate logs of all communications and activities
- Provide clear instructions to callers during emergencies
- Operate radio equipment and multi-line telephone systems
- Utilize mapping software for precise location tracking
- Adhere to strict confidentiality protocols and departmental procedures
Qualifications
- High school diploma or equivalent required
- Basic typing skills (minimum 35 WPM)
- Ability to pass comprehensive background check and polygraph examination
- Valid driver's license with clean record
- Experience with multi-tasking in fast-paced environments
- Proficiency in Microsoft Office applications
- Ability to pass medical and psychological evaluations
- Must be 18+ years old and a U.S. citizen