Job Description
Join Boston's elite emergency response team as a Police Dispatcher Trainee. This critical role serves as the vital communication hub for public safety operations, ensuring swift coordination during emergencies. You'll receive comprehensive training to master advanced dispatch systems while supporting officers, firefighters, and EMS personnel citywide. Ideal candidates thrive under pressure and possess a commitment to protecting our diverse community.
Responsibilities
- Process 911 calls and prioritize emergency responses using CAD/RMS systems
- Coordinate multi-agency communications during critical incidents
- Maintain accurate incident logs and radio transmissions
- Provide crisis intervention and pre-arrival medical instructions
- Operate specialized emergency communication equipment
- Collaborate with law enforcement, fire, and EMS command centers
Qualifications
- High school diploma or equivalent; college degree preferred
- Valid Massachusetts driver's license
- Pass extensive background investigation and polygraph examination
- Ability to multitask in high-stress environments
- Clear articulation and exceptional listening skills
- Basic computer proficiency (Windows OS, typing 40+ WPM)
- No criminal history (felony convictions disqualify)