Job Description
Join Sacramento's elite emergency response team as a Police Dispatcher Trainee! This is your gateway to a dynamic career in public safety where every call matters. You'll be the critical lifeline connecting citizens with first responders during emergencies, receiving comprehensive paid training to master radio operations, emergency protocols, and crisis management. Our state-of-the-art communications center offers a collaborative environment with career advancement opportunities to senior dispatcher and supervisory roles. Benefits include health insurance, retirement plans, and paid leave.
Responsibilities
- Process 911 calls and non-emergency police requests with precision and empathy
- Operate multi-channel radio systems to dispatch police, fire, and EMS units
- Enter and maintain accurate incident data in CAD/RMS systems
- Apply emergency medical dispatch protocols during medical emergencies
- Coordinate multi-agency responses during critical incidents
- Maintain calm demeanor under high-pressure situations
- Adhere to strict confidentiality and HIPAA regulations
Qualifications
- High school diploma or equivalent (college preferred)
- Minimum typing speed of 40 WPM (verified by test)
- Clear criminal background check and drug screen
- Ability to pass written and oral examinations
- Valid California driver's license
- Basic computer proficiency with Windows OS
- Ability to work 12-hour shifts, nights, weekends, and holidays
- US citizenship or legal resident status