Job Description
Join the Mesa Police Department's elite team as a Police Dispatcher Trainee and become the lifeline of our community! We're urgently seeking motivated individuals to handle emergency calls, coordinate resources, and save lives. No prior experience required – we provide comprehensive training to launch your career in public safety. Enjoy competitive pay, comprehensive benefits, and the chance to make a real impact every day. Apply today and start your journey toward becoming a first responder hero!
Responsibilities
- Answer and prioritize emergency/non-emergency calls with professionalism and urgency
- Operate radio systems to dispatch police, fire, and medical personnel
- Enter and maintain accurate data in CAD and record management systems
- Provide critical information to first responders during active incidents
- Remain calm under high-pressure situations while multitasking efficiently
- Follow strict protocols for crisis intervention and caller de-escalation
- Collaborate with law enforcement agencies during emergency operations
Qualifications
- High school diploma or GED equivalent
- Ability to pass background check and polygraph examination
- Typing speed of 40+ WPM with high accuracy
- Excellent verbal communication and active listening skills
- Ability to work rotating shifts including nights/weekends/holidays
- U.S. citizenship and valid Arizona driver's license
- No felony convictions or disqualifying criminal history
- Strong decision-making abilities under stress