Job Description
Join the Team That Keeps Louisville Moving!
Are you looking for a rewarding career in public safety? We are currently seeking motivated Police Dispatcher Trainees to join our Emergency Communications Center. We offer a comprehensive Paid Training Program designed to get you career-ready in no time. If you have a calm demeanor, excellent communication skills, and a desire to serve your community, we want to hear from you.
Why Choose Us?
- Paid Training: Start earning while you learn.
- Competitive Benefits: Health, dental, vision, and retirement plans.
- Career Growth: Clear pathways for advancement within the department.
- Modern Facilities: State-of-the-art technology and equipment.
Responsibilities
- Receive and process emergency and non-emergency calls for service with high accuracy and composure.
- Dispatch law enforcement, fire, and medical units to incidents using the Computer-Aided Dispatch (CAD) system.
- Maintain accurate and up-to-date logs of all incoming calls, incidents, and unit activity.
- Communicate effectively and clearly with field personnel, officers, and citizens to provide vital information.
- Monitor radio frequencies and CCTV systems to identify and respond to ongoing or developing situations.
- Follow standard operating procedures (SOPs) and departmental policies during high-pressure situations.
- Assist in the training of new dispatchers and mentor junior staff as you advance in your career.
Qualifications
- High School Diploma or GED equivalent required.
- Valid Kentucky Driver’s License with a good driving record.
- Must be at least 18 years of age.
- Strong verbal and written communication skills; ability to type at least 40 words per minute.
- Ability to work rotating shifts, including nights, weekends, and holidays.
- Must be able to pass a comprehensive background check, drug screen, and medical exam.
- Previous experience in a customer service or call center role is a plus but not required.