Job Description
Join the San Diego Police Department as a Police Dispatcher Trainee and become the critical lifeline connecting our community with emergency services. This full-time trainee position offers comprehensive training to develop the skills needed to handle high-pressure situations, dispatch emergency resources, and maintain public safety in one of America's most dynamic cities. No prior experience required – we provide all necessary training to launch your career in public safety.
Responsibilities
- Process emergency and non-emergency calls using Computer-Aided Dispatch (CAD) systems
- Coordinate with police, fire, and medical units during critical incidents
- Maintain accurate call logs and incident documentation
- Provide clear, concise instructions to callers during emergencies
- Operate radio equipment and multi-line telephone systems
- Adhere to strict confidentiality and HIPAA compliance protocols
- Participate in continuous training and certification programs
Qualifications
- High school diploma or GED equivalent
- U.S. citizenship and valid California driver's license
- Ability to pass extensive background investigation and polygraph examination
- Typing speed of 40+ WPM with 90% accuracy
- Clear speaking voice with strong communication skills
- Ability to multitask in high-stress environments
- No felony convictions or disqualifying criminal history
- Must be 18 years of age at time of appointment