Job Description
Join the Seattle Police Department as a Police Dispatcher Trainee and become the lifeline of our city's emergency response system! We're urgently seeking motivated individuals to handle critical 911 calls, coordinate resources, and support first responders. This full-time trainee position includes comprehensive paid training to develop skills in communication protocols, crisis management, and multi-agency coordination. Work in a dynamic, high-stakes environment where your actions directly impact public safety. Seattle offers competitive benefits, career advancement opportunities, and the chance to serve one of America's most vibrant communities. Apply today to start your rewarding career in public safety!
Responsibilities
- Receive and prioritize emergency/non-emergency calls via 911 and administrative lines
- Dispatch police, fire, and medical personnel using CAD/RMS systems
- Maintain accurate logs and incident documentation per NENA standards
- Operate radio equipment and multi-line telephone systems
- Provide crisis intervention and de-escalation techniques during calls
- Coordinate with multiple agencies during critical incidents
- Train on EMD protocols and emergency medical dispatch procedures
Qualifications
- High school diploma or GED equivalent
- Ability to pass background check and polygraph examination
- Typing speed of 40+ WPM with 95% accuracy
- Fluent English communication skills (written/spoken)
- Ability to remain calm under extreme pressure
- Basic computer literacy and data entry proficiency
- No felony convictions and clean driving record
- Shift work availability (24/7 rotating schedule)