Job Description
Join the elite team of public safety professionals at the Indianapolis Metropolitan Police Department! We're seeking motivated Police Dispatcher Trainees to serve as the vital communication lifeline for our community. As a trainee, you'll receive comprehensive paid training to master emergency call handling, radio dispatch protocols, and crisis management techniques. This full-time role offers a competitive salary, exceptional benefits, and a $5,000 sign-on bonus for qualified candidates who complete our rigorous training program. Advance your career in public safety while making a tangible impact on Indianapolis neighborhoods.
Responsibilities
- Process 911 and non-emergency calls with accuracy and empathy
- Dispatch police units using CAD/RMS systems during emergency situations
- Maintain detailed call logs and incident reports
- Coordinate multi-agency responses during critical incidents
- Provide crisis intervention and de-escalation techniques to callers
- Operate radio equipment and communication technology
- Adhere to HIPAA and NIMS protocols
Qualifications
- High school diploma or GED required
- Valid Indiana driver's license
- Pass background check, polygraph, and drug screen
- Minimum 50 WPM typing certification
- Ability to multitask in high-pressure environments
- Strong communication and active listening skills
- Basic computer proficiency (Windows OS)
- No felony convictions