Job Description
Join California's premier public service team in an urgent hiring initiative for Public Benefits Specialists. This critical role delivers essential services to Los Angeles residents while offering unparalleled job security and a comprehensive pension plan. As a key member of our state agency, you'll shape lives through compassionate, efficient service delivery in a dynamic urban environment.
Responsibilities
- Process and administer state benefit programs including SNAP, CalFresh, and Medi-Cal
- Conduct client eligibility assessments and application reviews
- Provide accurate benefit calculations and payment issuance
- Maintain confidential case records and documentation
- Collaborate with community partners for outreach initiatives
- Resolve complex client inquiries through multi-channel support
- Ensure compliance with state and federal regulations
Qualifications
- Bachelor's degree in Public Administration, Social Work, or related field
- Minimum 2 years' experience in public benefits or social services
- Proficiency with state benefits databases (e.g., C4W, CWS/CMS)
- Strong analytical skills for eligibility determination
- Excellent communication abilities in English and Spanish
- Knowledge of California welfare regulations
- Ability to work in fast-paced, high-volume environment
- Valid California driver's license