Job Description
Join Albuquerque's emergency response team as a Public Safety Communications Officer! This urgent government opening offers competitive benefits, retirement plans, and the opportunity to serve your community. We're hiring immediately to fill critical vacancies in our 24/7 dispatch center. No experience required – comprehensive training provided. Apply now to become a vital link in public safety!
Responsibilities
- Manage emergency calls and dispatch police/fire/EMS units
- Operate radio systems and computer-aided dispatch (CAD) software
- Maintain accurate incident documentation and records
- Coordinate multi-agency responses during critical incidents
- Provide crisis intervention and de-escalation support
- Ensure compliance with FCC regulations and agency protocols
- Participate in continuous training and certification programs
Qualifications
- High school diploma or equivalent required
- Valid New Mexico driver's license
- Ability to pass background check and polygraph examination
- Proficiency in typing (40+ WPM) and computer systems
- Strong communication and decision-making skills
- Ability to work rotating shifts including nights/weekends
- Certification within 6 months of hire (training provided)
- Bilingual Spanish/English speakers strongly encouraged