Job Description
Join Mesa's elite Public Safety team as a Communications Officer! We're urgently hiring dedicated professionals to serve as the critical lifeline between citizens and emergency services. This high-impact role demands exceptional situational awareness and composure under pressure. Enjoy competitive benefits, comprehensive training, and the opportunity to make a tangible difference in our community. Immediate openings available!
Responsibilities
- Manage emergency calls for police, fire, and medical services
- Dispatch appropriate resources using CAD/RMS systems
- Maintain accurate documentation of all communications
- Provide life-saving instructions during critical incidents
- Coordinate multi-agency responses during emergencies
- Monitor radio communications for field units
- Adhere to strict confidentiality and HIPAA protocols
Qualifications
- High school diploma or equivalent required
- Minimum 1-year customer service experience
- Ability to pass background check and polygraph examination
- Valid Arizona Driver's License
- Typing speed of 40+ WPM
- Ability to work rotating shifts including nights/holidays
- Strong multi-tasking and decision-making skills
- EMT certification or CJTC preferred