Job Description
Join Austin's elite Public Safety Communications team as a 911 Dispatcher. This critical role demands exceptional crisis management skills and a commitment to serving our community. We're seeking motivated individuals to start immediately in this high-impact position where every second saves lives. Enjoy competitive pay, comprehensive benefits, and opportunities for career advancement within one of America's most dynamic cities.
Responsibilities
- Process emergency and non-emergency calls with precision and empathy
- Dispatch police, fire, and EMS units using advanced CAD systems
- Provide pre-arrival medical instructions during critical incidents
- Maintain detailed call logs and documentation
- Coordinate multi-agency responses during major emergencies
- Operate radio communication systems under pressure
- Participate in continuous training and certification programs
Qualifications
- High school diploma or equivalent (college preferred)
- Minimum 40 WPM typing certification
- Valid Texas driver's license
- Ability to pass extensive background check and drug screening
- Experience in high-stress customer service environments
- Proficiency with computer-aided dispatch systems
- Ability to work rotating shifts including nights/weekends
- Bilingual English/Spanish skills highly desirable